Shipping & Delivery Policy

Thank you for shopping with us! Below you’ll find all the important information regarding our shipping and delivery processes.

1. Processing Times

All orders are processed within 1–3 business days (excluding weekends and public holidays) after receiving your order confirmation. You’ll receive another notification when your order has shipped.

2. Domestic Shipping (UK)

We offer several delivery options at checkout. Estimated delivery times range from 1–5 business days, depending on your selection.

Delivery charges for your order will be calculated and displayed at checkout.

3. International Shipping

We ship worldwide! International shipping rates and delivery time estimates will be shown at checkout based on your destination and selected shipping method.

Please note: Delivery times for international orders can vary due to customs delays or unforeseen courier issues.

4. Duties and Taxes

All international orders may be subject to import duties, taxes, and/or customs fees once the package reaches the destination country.

Unless expressly stated otherwise at checkout or in the product description, these charges are the sole responsibility of the customer.

We are not liable for any delays caused by customs.

5. Order Tracking

You will receive a tracking link via email once your order has shipped. Please allow some time for tracking updates to appear.

6. Undeliverable or Returned Packages

If a package is returned to us due to an incorrect address or unclaimed delivery, we will contact you to arrange redelivery. Additional shipping charges may apply.

7. Questions or Support

If you have any questions about your delivery or need assistance, please contact us at enquiries@dorantacticalinnovations.com or through our Contact Us page.